To report a power outage, please complete the form below.
You can also report an outage via our free app for iOS and Android or, by texting OUT to 855-938-3412, or by calling our Customer Call Center at 770-887-2363.
Storm Alert
Update – 07/17/26 – 4:30 PM
We are currently experiencing strong thunderstorms throughout our service area. At this time, we have approximately 1,500 meters out and our crews are now responding to 11 different outage locations. The most impacted areas are State Route 140, Hickory Road, and East Cherokee Drive. Do not go near downed power lines or downed trees. To report and outage...
- Download the App. Sawnee's App makes it easy to report an outage, whether you have iOS or Android devices.
- Text Us. Text OUT to 855-938-3412. Receive updates by texting STATUS to 855-938-3412. You must be enrolled in SmartHub to utilize this option.
- Email Us. Send an email to customerservice@sawnee.coop.
- Use our Website. Visit our Outage Center to report an outage, view our outage map and more.
- Call Us. You can always reach us at 770-887-2363.