Service Request Fee’s and Deposits:

  • Membership (new members only) ….....…... $5.00
  • Connect Service (one time charge) ……… $65.00 
  • Deposit Range ……….............……...…….. $0.00 - $550.00

All applicable fees must be paid upfront and prior to starting service.

NOTE: If payment is NOT submitted within 24 hours of receiving the "Confirmation" email in "Step 2" below, your request will be cancelled and service will NOT be placed in your name.

Sawnee EMC utilizes a unique energy identification and scoring process through Equifax to verify the applicant’s identity and determine the level of security deposit required. If you do not consent to this process, you will need to contact our Customer Call Center directly at 770-887-2363 during normal business hours. 

If Sawnee EMC is unable to verify the personal information provided through our online portal, you will be contacted by a Customer Service Representative for additional verification.
 

Sawnee EMC makes your request as easy as 1-2-3!

Step 1: Request Service

Information Required

  1. Full Name
  2. Full Social Security Number
  3. Service Address
  4. Date of Birth (must be 18)

Request for NEW Service

Online request not available from 7 p.m. Friday - 8 a.m. Monday

Step 2: Confirmation and E-Sign

Be on the lookout for three (3) emails from "Sawnee EMC".

  1. "Sawnee EMC Connect" email, please use the "Pay Now" link to pay all applicable fees.
  2. "E-Sign" Membership Application email.
  3. "SmartHub Registration" email.

Step 3: Service Request Complete

You will receive a "Service Request Complete" email once the service is active in your name.