(CUMMING, GA) – Sawnee Electric Membership Corporation, an industry leader in providing reliable electricity and world-class customer service to its members, is excited to announce the launch of its enhanced website feature, that allows members to request and stop electric service online. This innovative upgrade reflects Sawnee EMC’s ongoing commitment to digital transformation and delivering practical solutions that meet the evolving needs of its members.
Effective immediately, residential members have the ability to initiate, transfer, or disconnect electric service directly from the comfort of their home or office through Sawnee EMC’s website at www.sawnee.coop. “At Sawnee EMC, we are committed to providing our members with the best possible service. The new online forms are designed to make electric service requests as convenient and efficient as possible,” states Todd Bennett, Director of Customer Service. “We believe this enhancement will greatly benefit our members by offering them flexibility and ease in handling their service needs,” he further stated.
This online capability is part of Sawnee EMC’s broader strategy to enhance member engagement and satisfaction. By leveraging technology, Sawnee EMC aims to reduce wait times and create a more efficient and convenient service experience for its members. For new members moving into the Sawnee EMC service area, the online “Start/Request Service” form simplifies the process of establishing electric service. Existing members planning to relocate and need to take the electric service out of their name can quickly submit a “Stop Service” request, ensuring a seamless transition and accurate billing.
For more information or questions about this addition to Sawnee EMC’s website, please contact its Customer Call Center at 770-887-2363, text 678-999-8126, email customerservice@sawnee.coop or chat online at www.sawnee.coop.
About Sawnee EMC
Sawnee Electric Membership Corporation is an electric distribution cooperative headquartered in Cumming, Georgia. Sawnee serves electricity to approximately 200,000 accounts in seven (7) counties of greater north Georgia. Sawnee’s total assets exceed $881 million, with energy sales of 3.7 billion kWh and annual revenue of approximately $441 million. With a team of approximately 390 dedicated professionals and over 12,006 miles of distribution line, Sawnee stands ready at all times to meet the needs of its members/owners. SEMC strives daily to live up to their motto…
“At Sawnee EMC, We’re More Than Electricity, We’re Service”
This institution is an equal opportunity provider and employer.